Privacy Policy and Terms and Conditions
Welcome to SonaPicture! These terms and conditions govern your use of our website, sonapicture.com, and all the services provided by SonaPicture in the state of San Diego, California. By accessing and using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
- Intellectual Property:
All content on the SonaPicture website, including but not limited to text, graphics, logos, images, and software, is the property of SonaPicture and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on our website without prior written consent from SonaPicture. - User Obligations:
When using our website, you agree to:
a. Provide accurate and up-to-date information during the registration or purchasing process.
b. Maintain the confidentiality of your account credentials and be solely responsible for any activities that occur under your account.
c. Use our services in compliance with all applicable laws and regulations. - Prohibited Conduct:
You may not use our website for any of the following purposes:
a. Engaging in any unlawful, fraudulent, or malicious activities.
b. Uploading or distributing any content that is infringing, obscene, defamatory, or harmful.
c. Interfering with the proper functioning of our website or attempting to gain unauthorized access to our systems.
d. Collecting or harvesting any personal information from other users without their consent. - Third-Party Links:
Our website may contain links to third-party websites. These links are provided for your convenience, and SonaPicture does not endorse or assume any responsibility for the content or practices of these linked websites. We recommend reviewing the terms and privacy policies of any third-party websites you visit. - Limitation of Liability:
SonaPicture shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services. We do not warrant the accuracy, completeness, or reliability of any content on our website. - Privacy Policy:
At SonaPicture, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, sonapicture.com. By using our website, you consent to the practices described in this policy.
a. Information We Collect: Personal Information: When you engage with our website, we may collect personal information such as your name, email address, phone number, and billing details. This information is necessary for us to provide our services and communicate with you effectively.
b. Log Data: Our servers automatically record certain information, including your IP address, browser type, referring/exit pages, and the date and time of your visit. We use this data to analyze trends, administer the website, and track users’ movements to improve our services.
c. Cookies: We use cookies and similar technologies to enhance your browsing experience and personalize our services. These small text files are stored on your device and help us recognize you on subsequent visits, remember your preferences, and provide relevant content.
d. We use your personal information to:
- Provide and maintain our services to you.
- Communicate with you regarding your photography sessions, inquiries, and updates.
- Process payments and fulfill orders.
- Improve our website and services based on your feedback and usage patterns.
- Send you promotional materials, special offers, and newsletters if you have opted to receive them.
e. We may use aggregated, non-personally identifiable information for analytical purposes, marketing, and improving our website and services.
f. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
g. We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services to you. These providers are contractually bound to keep your information confidential and are prohibited from using it for any other purpose.
h. We may disclose your personal information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or the safety of others.
i. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
j. You have the right to access, update, or delete your personal information. If you w
ish to do so, please contact us using the contact information at info@sonapicture.com
k. You may choose to opt out of receiving promotional emails from us by following the instructions in those emails or contacting us directly. However, please note that we may still send you non-promotional communications related to your transactions or account.
l. Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove that information from our records.
- Modifications to the Terms and Conditions:
SonaPicture reserves the right to modify, amend, or replace these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms periodically. Your continued use of our website after any modifications constitutes acceptance of the revised terms and conditions. - Session Date and Time:
The date and time of your photography session will be determined through a telephone call or email communication with you. We make every effort to coordinate with you regarding the date and time of your session. However, if an agreement cannot be reached, you may request a refund by sending us an email. - Delivery of customer photos:
Delivery of customer photos will be as downloadable files, not printed.
The number of photos delivered is according to the plan that the customer purchased, not more.
The photo files will be delivered between three to five working days after the photography session. - Additional editing request:
We are free to accept or reject additional editing requests made by customers. But if we accept, additional photo edits will include paying a separate fee. - Refund Policy:
SonaPicture’s refund policy includes a deduction of fifteen percent (15%) from the amount paid, which will be refunded to your bank account within 10 business days.
The refund policy is applicable only if the photography session has not been held. - Display of Customer Photos:
SonaPicture reserves the right to showcase the photos taken of customers on its website and social media channels. If you disagree with this practice, you can express your dissatisfaction by sending an email to info@sonapicture.com. In such a case, we will proceed to remove your images within ten business days from the time of your request. - Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of laws principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in San Diego, California.
If you have any questions or concerns regarding these terms and conditions, please contact us at info@sonapicture.com
Last updated: [6/18/2024]